This Privacy Policy explains how IMCHLO plc processes personal data in the context of its business activities, website, communications and commercial relationships. This Privacy Policy applies to website visitors, customers, suppliers, business contacts and other individuals interacting with IMCHLO through the website, email or other communication channels. IMCHLO is committed to processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Identity of the Controller
IMCHLO plc, with registered office at 9940 Evergem, Akerslootlaan 9, Belgium and registered with the Crossroads Bank for Enterprises under number 0787.702.653 (“IMCHLO”), acts as the data controller for the processing of personal data described in this Privacy Policy.
2. Personal Data We Process
IMCHLO may process the following categories of personal data:
- identification and contact details, such as name, company name, job title, address, email address and telephone number;
- information provided in the context of requests, quotations, orders and business communications;
- information voluntarily provided through contact forms, email communications or other interactions with IMCHLO;
- technical data, such as IP address, browser type, device information, timestamps, website activity and log data;
- marketing and newsletter preferences;
- cookie, analytics and website usage data.
3. Purposes and Legal Bases
IMCHLO processes personal data for the following purposes:
- responding to contact requests and business inquiries;
- providing information regarding IMCHLO’s products and services;
- managing and improving the website and its security;
- communicating with business contacts, customers and suppliers;
- sending newsletters and marketing communications where permitted;
- complying with legal obligations.
The legal bases relied upon include:
- the performance of agreements or pre-contractual measures;
- compliance with legal obligations;
- IMCHLO’s legitimate interests, including business communications, website security and the improvement of IMCHLO’s services;
- consent, where required (including for certain cookies and newsletters).
4. Newsletters and Marketing Communications
IMCHLO may send newsletters, updates or other marketing communications regarding its activities, products and services. Where required by applicable law, IMCHLO will obtain prior consent before sending such communications. Recipients may unsubscribe at any time through the unsubscribe link included in the communication or by contacting IMCHLO.
5. Cookies and Tracking Technologies
The website uses cookies and similar technologies. Non-essential cookies are only placed after obtaining the visitor’s consent through the Cookiebot consent management platform.
Cookies may be used for:
- website functionality;
- analytics and statistics;
- marketing purposes.
More information regarding the use of cookies is available in the Cookie Policy and through the cookie banner available on the website.
6. Sharing of Personal Data
IMCHLO may share personal data with third-party service providers where necessary for its business activities, website and communications, including:
- hosting and IT providers;
- analytics providers;
- newsletter or email communication providers;
- legal, accounting or administrative advisors.
Personal data may also be disclosed where required by law or by competent authorities.
7. International Transfers
Certain service providers used by IMCHLO may process personal data outside the European Economic Area (EEA). Where applicable, IMCHLO will implement appropriate safeguards in accordance with the GDPR, including the use of Standard Contractual Clauses where required.
8. Retention Periods
Personal data is not retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law, or necessary for the establishment, exercise or defence of legal claims.
9. Data Subject Rights
Data subjects have the right to:
- access their personal data;
- request rectification of inaccurate data;
- request erasure of personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability where applicable;
- withdraw consent at any time where processing is based on consent.
For any questions relating to this Privacy Policy or the processing of personal data, IMCHLO may be contacted at: lievin.de.vriese@imchlo.be.
If a data subject considers that the processing of personal data infringes applicable data protection laws, a complaint may be lodged with the competent supervisory authority for data protection matters. Further information regarding the Belgian Data Protection Authority is available at: www.dataprotectionauthority.be
10. Security
IMCHLO implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure or unlawful processing.
11. Changes to this Privacy Policy
IMCHLO may update this Privacy Policy from time to time. The most recent version will always be available on the website.
Last update: 29 May 2026.